Privacy Policy

At Haneul Atelier, we deeply value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms described below.

1. Information We Collect

We collect the following types of personal data:

  • Contact Information: name, email address, shipping and billing address, phone number (if provided)

  • Order Details: products purchased, order amount, and payment method (we do not store full credit card information)

  • Website Usage Data: IP address, browser type, pages viewed, and browsing behavior

  • Cookies: to improve your experience and personalize content

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order status or customer support inquiries

  • Improve our website and services

  • Comply with legal obligations (tax, fraud prevention, etc.)

  • Send occasional updates or promotions (only if you've opted in)

3. Legal Bases for Processing (for European Users)

If you're located in the EU/EEA, we process your data under the following legal bases:

  • Consent (e.g., for marketing emails)

  • Contractual necessity (e.g., to fulfill your order)

  • Legitimate interest (e.g., improving our site)

  • Legal obligation (e.g., tax reporting)

4. How We Protect Your Information

We use industry-standard security practices to protect your data, including:

  • SSL encryption

  • Secure payment gateways

  • Limited access to customer data within our team

However, no method of transmission is 100% secure. We do our best to safeguard your data, but we cannot guarantee absolute security.

5. Cookies & Tracking

We use cookies and similar technologies to improve your shopping experience. You can control cookies through your browser settings.

6. International Users

We may store and process your data in the United States or other countries. By using our website, you agree to the transfer of your information to these locations, including countries that may not have the same level of data protection laws as your home country.

7. Your Rights

Depending on your location, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent (for email marketing)

  • File a complaint with a data protection authority

To exercise any of these rights, email us at: support@haneul-atelier.com

8. Children's Privacy

Our website is not intended for children under the age of 13 (or 16 in some regions). We do not knowingly collect data from minors.

9. Contact Us

If you have any questions about this policy or your personal information, contact us at:

Haneul Atelier customer service: support@haneul-atelier.com

10. Updates to This Policy

We may update this policy from time to time. The latest version will always be posted on this page, with the updated date shown at the top.